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Nsaboa
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Frequently Asked Questions
Find answers to common questions about Nsaboa
For Customers
How do I find an artisan?
Is it free to use Nsaboa?
How are artisans verified?
How does the escrow payment work?
What payment methods are accepted?
Can I cancel a booking?
What if I'm not satisfied with the work?
How do I leave a review?
Can I save favorite artisans?
Which areas do you serve?
For Artisans
How do I join as an artisan?
Is there a fee to join?
What is the commission rate?
How do I get paid?
Can I set my own prices?
How do I manage my availability?
What happens if a customer cancels?
Can I decline a job request?
How do reviews work?
What if I have a dispute with a customer?
Payments
Is my payment secure?
When does the artisan get paid?
Can I get a refund?
What currencies are supported?
Are there any hidden fees?
Trust & Safety
How do you verify artisan identities?
What happens if an artisan causes damage?
Can I report inappropriate behavior?
Is my personal information safe?
Does Nsaboa do background checks?